Wednesday, December 7, 2011

Company Profile

About Us
Madras Jeweller Sdn. Bhd (Madras) was established on 28th February 1986. “Madras” is known for the purity of its ornaments, wide choice of designs and consistent customer delight.
Madras was started as jewellery business on a personal scale doing door to door sale. Our first jewellery showroom was under the name “Bharathi Jewellers” at NO.3 Selangor Mansion, Jalan Masjid India, Kuala Lumpur in 19th September 1996. Our second showroom was set up on our own premise under the name of “Madras Jewellers” at Jalan Tun Abdul Aziz, Kajang on 13th May 1997.  In 2000, Bharathi Jeweller changed the name to “Madras Jeweller” and was relocated to NO.1006, Selangor Mansion, Jalan Masjid India, Kuala Lumpur.
Madras opening out
13th June 2004 was our decisive moment in our profession where we have relocated our NO.1006, Selangor Mansion showroom at the main gold bazaar area –NO.54, Jalan Masjid India, Kuala Lumpur.
Madras’s growing customer base made necessary the expansion of its retail outlet. Subsequently, a new showroom was added on 5th March 2006 at No.96 Jalan Masjid India which is our own premise. This outlet also functions as the head quarters. Business had flourished well and Madras moved to the next level on 29th March 2010, adding another showroom in Klang at Jalan Tengku Kelana.
Madras’s secret of success
The guiding force of Madras has been the Managing Director, Mr. M.K. Rajendran, who has 26 years of rich and varied experience in the field of jewellery. The vision and ideas of the top management has guided and lead the company towards excellences. Highly trained sales people and professional gold smiths help the management in achieving the objectives of the company.
The company provides employement over 50 people. Both foreign and local staff are hired. The incredible commitment and the dedication of the employees fuel the growth of the Company. The in-house “training centre” provides extensive training in the areas of customer service and product knowledge. Timely exchange of ideas between employees and management helps in attaining continued improvements in all spheres of the management.
Awards & CSR
Madras is a jewellery brand that is trusted throughout Malaysia. For two decades, Madras has stood above the crowd and still continues to do so, because of our providing complete customer satisfaction. Madras has been recognized for its good brand name and numerous awards such as GOPIA (Global Organisation People of Indian Origin) International Entreperneur have awarded Madras as “Jeweller Excellence” of the year 2010 in Asia.
If Madras styles itself as the “Malaysia’s Favourite Jeweller”, it is also for reasons other than jewellery. While we have stringent measure in place to ensure total in-store customer satisfaction, it has laid an equally important stress on improving the condition of people over Malaysia. As time passed, Madras felt that its CSR (Corporate Social Responsibility) activities need to be pushed with a proper strategy. That’s how, “Kandasamy Pooranam Trust”, the CSR department came into being at Madras. As an initial start of Kandasamy Pooranam Trust, Madras has celebrated its 25th Anniversary by donating RM.25,000 to the Sri Lanka Tamil refugees and orphanages in Klang on 25th November 2011.